Effective Date: OCTOBER 2025

Welcome to Vyomrita.com , owned and operated by LSF MEDICAL NETWORK!
We value your satisfaction and aim to provide pure, high-quality herbal and ayurvedic products.
 

At Vyomrita, we carefully pack and inspect every order before dispatch to ensure that you receive your products in good condition. As our products are consumable wellness products, returns are generally not accepted once a product has been delivered and opened.

However, if you receive a product that has an issue, you may contact us for a replacement or refund, depending on the nature of the issue.

• You have received the wrong product. 
• The product has arrived damaged, broken or leaking. 
• The product packaging or seal has been tampered with or compromised at the time of delivery. 
• A product is missing from your order. 
• The product has a genuine manufacturing or quality-related issue. 
• Any other genuine issue has occurred with your order that requires our attention. 

Please contact us within 48 hours of receiving your order at:

info@vyomrita.com

Please include:

• Your Order Reference Number 
• Photographs of the product and packaging 
• A brief explanation of the reason for requesting a refund or replacement 

Our team will review the information provided and take the necessary action, which may include arranging a replacement or processing a refund, depending on the nature of the issue.

For hygiene, safety and product-integrity reasons, we generally cannot accept products that have been opened or used, unless the issue relates to a genuine product quality or manufacturing concern.

Refunds, where approved, will be processed through the appropriate payment method and in accordance with the applicable payment and banking timelines.

For any assistance, please write to us at info@vyomrita.com with your Order Reference Number in the Subject of the e-mail.

Customer service hours: Monday – Saturday | 10:00 AM – 6:00 PM

In Summary

• Returns & Replacements are accepted only for damaged, wrong, or expired products.
• All issues must be reported within 48 hours of receiving the parcel.
• We promise transparent, fair handling for every genuine case.